Custom AI chatbot development for your business
A good AI chatbot knows your business, not just the internet. We build chatbots and assistants for customer support, sales and internal teams that answer from your content, take real actions, and know when to pass to a person.
01Is this you?
- Your support team answers the same questions every day.
- Visitors leave your website without finding what they need.
- Staff need quick answers from internal policies and documents.
- An off-the-shelf bot cannot reach your data or systems.
02What we build
Knowledge base
Your website, documents and FAQs turned into a searchable source the bot answers from.
Conversation design
Tone, scope, fallbacks and clear handoff to a human agent.
Actions
Look up orders, book meetings, create tickets — connected to your tools.
Channels
Website widget, WhatsApp, Slack or inside your own app.
Analytics
See what people ask, where the bot fails, and improve it with evidence.
03Typical stack
- Next.js
- Python
- RAG
- WhatsApp Business API
- Slack
- OpenAI
- Anthropic Claude
- PostgreSQL
See how this comes together in selected work and the engineering approach.
04Questions
How is a custom AI chatbot different from a template bot?
It answers from your own content, connects to your systems to take actions, and is built around your workflows — instead of scripted decision trees or generic answers.
Can the chatbot work on WhatsApp?
Yes. The same assistant can serve a website widget, WhatsApp, Slack or your own app.
What happens when the chatbot does not know the answer?
It says so and hands the conversation to a person with the context attached, rather than guessing.
Can it answer questions from our database, like an SAP or SQL system?
Yes. Text-to-SQL and data assistants let people ask questions in plain language over business data, with read-only access and permission checks.
Tell us what you're building.
A short message is enough to start. You'll hear back from Vijay directly at hello@collabwithvijay.com.